Services:
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Customer Support
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Fogbreak offers a full range of support services to ensure that users and administrators are able to continuously derive maximum value from our applications. Fogbreak customers can take advantage of support services through a variety of options, including phone, e-mail, and Web access.
Fogbreak's support team provides timely and reliable responses to all customer requests for assistance in system maintenance, usability, and administration. Each support request is tracked and monitored from the initial contact through resolution with an incident tracking system enabling customers to maintain visibility into the status of any open issues.
Contact Support: support@fogbreak.com
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“Fogbreak’s built-in integration capabilities limited the impact on our IT resources – in fact, less than 40 hours of one IT person’s time was required. Plus, the solution flexibly leveraged our existing infrastructure including our ERP system and data warehouse. Fogbreak has a unique solution that meets our needs and fits well into our IT strategy, with no redundancy of applications and tools with what we already have”
Ralph Loura, Vice President of IT, Symbol Technologies
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